About us
Highbet is a brand owned by Collective Tech Limited, a company incorporated under the laws of Malta. The games on this website are powered by software belonging to Soft Construct (Malta) Ltd, a Malta-based company that is fully licensed as an operator (MGA/B2B/286/2014) under the Malta Gaming Authority.
The games offered on this website are operated by Soft Construct (Malta) Ltd, a Malta-based company with registration number C45929 and a registered office at Luxe Pavilion, 2nd level, Diamonds International Building, Portomaso, St Julian's STJ 4010, Malta. This company is licensed and regulated by the United Kingdom Gambling Commission (Remote Gaming Licence Number 000-039483-R-319409-001).
Fair Gaming
At Highbet, we are fully committed to providing fair play at all times. Fair play is the foundation of our mutual success.
Security & Privacy
Highbet uses the latest 128-bit Secure Socket Layer (SSL) encryption technology to ensure that all sensitive data is transferred securely over the internet to our secure server, which is protected by an advanced firewall.
Payment Processing
Managing your payments and personal information securely is one of our top priorities. Your data must always be accurate in order to use our services. Handling your funds within your Highbet account is carried out in a manner similar to a bank account.
We require your first and last name, as well as your current residential address, to verify your identity. By providing your date of birth, you confirm that you are of legal age to use Highbet’s services. Your email address is also essential, as it allows us to contact you for password recovery or notifications when necessary.
Where Can I See My Account Number?
You can find your account (ID) number — assigned by the company — in the “My Profile” section, under “My Data”, listed as ID: XXXXXXXX.
Do I Undertake Any Obligations by Registering on Highbet?
No. Registering does not bind you to make regular deposits or place a minimum number of bets. However, by registering, you agree to our General Terms and Conditions.
In Which Cases Can My Account Be Suspended?
The company reserves the right to suspend your account if:
- Your betting style does not comply with company rules.
- You use inappropriate or offensive language during phone or live chat communication.
To find out why your account has been suspended, please contact our support team.
Can I Change My Personal Data After Registration?
Basic information such as your first and last name, date of birth, account currency, and country settings cannot be changed after registration.
However, other personal details may be updated at any time. In certain situations (e.g., incorrect information entered during registration), Highbet may review and approve changes to your basic data once you provide valid supporting documents.
Do I Have to Deposit Money Right After Registering?
No. You are not required to make a deposit immediately. You can deposit funds whenever you choose by selecting the “Deposit” option.
What Should I Do If I Forget My Password or Username?
If you forget your password, first try using the “Forgot password?” option.
If password recovery does not work (e.g., due to an incorrect email address or technical issues), or if you have forgotten your username, please contact customer support via email at [email protected] or through live chat.
Can Someone Else Access My Account?
This may happen if you close your browser page without clicking the “Log out” button and simply exit using the “X” button. Always log out properly to protect your account.
What Should I Do If Someone Else Learns My Password or Username?
Contact our support team immediately. We will block your account and resolve the issue to ensure your security.